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<p>We apologize if you have received a damaged item. To assist you in the return or replacement process, we request that you send us photos of the damaged item and the shipping label on the box. After we have received and reviewed this information, we will initiate a refund or send a replacement, depending on the situation. We are committed to resolving any issues to your satisfaction.</p>

We apologize if you have received a damaged item. To assist you in the return or replacement process, we request that you send us photos of the damaged item and the shipping label on the box. After we have received and reviewed this information, we w

How do I get a refund or replacement if my item is damaged upon delivery?

How long does shipping take?

Shipping

How do I cancel an order?

How do I request a return?

What items are returnable?

Returns & Exchanges

How to Report a Damaged Order

Damaged Orders

Where can I check the status of my order and what if there are shipping delays?

What should I do if my order is incorrect or not as expected?

What should I do if I have not received my order, or it is incomplete?

Can I change the shipping address for my order?

How can I return an item I no longer need?

How do I get free shipping on my order?

How can I carry your products in my store?

Can I place an order without including price information as it's a gift?

What is your return policy for online purchases?

What is the process for receiving updates on out-of-stock items?

How is the origin and material of your products determined?

How do I get a refund or replacement if my item is damaged upon delivery?Updated a month ago